Shipping & Delivery
Shipping & Delivery
We currently offer shipping across Canada and the United States.
Order Processing Time & Fulfillment
Please note that orders will normally process in 1-2 business days when we receive your order.
Our business days are Monday to Friday 9am -5pm PST. No orders are fulfilled outside of our business days, weekends and Statuary holidays.
Shipping Rates & Times
Below tables are the delivery fees for different destinations and options. Please note that delivery times do not include order processing time.
CANADA
|
British Columbia |
||
|
Condition |
Shipping Fee (CAD) |
Estimated Shipping Time |
|
Under $74.99 |
$9.95 |
1 – 3 days |
|
Over $74.99 |
FREE |
1 – 3 days |
|
Express |
$13.95 |
1 – 2 days |
|
Alberta |
||
|
Condition |
Shipping Fee (CAD) |
Estimated Shipping Time |
|
Under $74.99 |
$9.95 |
1 – 4 days |
|
Over $74.99 |
FREE |
1 – 4 days |
|
Express |
$13.95 |
1 – 2 days |
|
Ontario & Quebec |
||
|
Condition |
Shipping Fee (CAD) |
Estimated Shipping Time |
|
Under $74.99 |
$13.95 |
2 – 5 days |
|
Over $74.99 |
FREE |
2 – 5 days |
|
Express |
$18.95 |
2 – 3 days |
|
Saskatchewan, Manitoba & Nova Scotia |
||
|
Condition |
Shipping Fee (CAD) |
Estimated Shipping Time |
|
Under $74.99 |
$13.95 |
3 – 7 days |
|
Over $74.99 |
FREE |
3 – 7 days |
|
Express |
$18.95 |
2 – 4 days |
|
New Brunswick, Newfoundland & Labrador, Northwest Territories, Nunavut, Price Edward Island, Yukon |
||
|
Condition |
Shipping Fee (CAD) |
Estimated Shipping Time |
|
All Orders |
Starting from $19.95 |
5 – 10 days |
UNITED STATES
|
All States |
||
|
Condition |
Shipping Fee (USD) |
Estimated Shipping Time |
|
Under $59.99 USD |
$15 |
4 – 9 days |
|
Over $59.99 USD |
FREE |
4 – 9 days |
Rate Adjustments
For orders exceeding 2kg, an additional delivery cost may be charged depends on package size and delivery destination. Our team will contact you for more information.
Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information in it. If you have any issues, please free feel to contact us at hello@sk1ntro.com
Taxes & Duties
Domestic sales tax will be applied to order based on the order destination in compliance with federal, state, and local laws.
For international shipments, taxes, and customs duties, if applicable, are the responsibility of the customers.
Failed Delivery
Your order may be returned often due to an incorrect/incomplete shipping address. In most cases, when undelivered orders returned to us, we will reach out to you to confirm the shipping address and attempt to re-send the package (additional fee applies).
Please contact us at hello@sk1ntro.com if you have any issues.
Please ensure that your information is accurate and complete before submitting your order. (ex. Address, postal code/zip, phone number) as Sk1ntro is not responsible for additional fees to reship your order due to information missing at the time of purchase.